Why Pay Monthly?
There are many Development outsourcing options available. The difference between most of other outsourcing options and WMYS, is we are ALWAYS working on your site, either maintaining it, or working on new projects that you allocate your monthly resources to.
What's the Difference between Standard Support Items and Custom Items?
Each of our monthly packages come with certain Standard Items, as well as a set number of hours we can spend on new projects. Standard items are those listed on the Pricing and Sign Page with each package. We do these items without deducting from your Custom Hours, so you’ll have peace of mind that your site is being maintained, whilst we are also working on your new features or additions.
How will I know how the hours are spent?
You will receive a monthly report with each and every hour logged down to the minute, indicating which developer worked on your account, what they were doing and how long they took. This includes Standard and Custom Items but only Custom Items will deduct from your hours balance.
What if I'm not happy and want to cancel?
There are no minimum monthly commitments. If you’re not happy with our service you can cancel at any time, no notice periods, no minimum amount of months you need to sign up for. It’s that simple.
Can I schedule calls with designers and developers to discuss my ideas?
Absolutely, we encourage our customers to engage our team as frequently as possible. We give each of our customers the ability to schedule calls with our team using Calendly and Uberconference.